1. What does Tracks Eraser Pro exactly do ?

2. What operating system and browsers does Tracks Eraser  support?

3. What does Tracks Eraser do when I click Test Now ?

4. What are the major different between Tracks Eraser and Tracks Eraser Pro ?

5. How to order Tracks Eraser ?

6. What is the Application Plug-in ?

7. How to make a Plug-in?

8. What is the Custom Item ? How to add a Custom Item?

9. How can I uninstall Tracks Eraser ?

10. What is Boss Key ?

11. What is Stealth Mode ?

12. What is Securely Erasing ?

13. Why the index.dat file still exist after I erase them ?

14. Why the Mediaplayer  playlist are still there after I choose to erase them ?

15. How does the Homepage Protection work ?

16. How can I upgrade my Tracks Eraser to Tracks Eraser Pro ?

17. My homepage locked by website and don't let me to change, what should I  do?

18. Every time I start my Windows, it opens a browser and visit a  XXX site, I change it and it will  revert back next time system restart, can Tracks Eraser Pro solve this?

19. Can Tracks Eraser erase the Search history when I click the Search button on Internet Explorer?

20. I got a "Cant Find MSVBVM50.DLL " error when I start Tracks Eraser, How to avoid this?
    
    

If you have any questions that not answered in this FAQ, please feel free to contact us at support@share2.com

1.What does Tracks Eraser do ?

Tracks Eraser is designed to protect you by cleaning up all the unwanted history data on your computer. With only one click, Tracks Eraser allows you to erase the cache, cookies, history, typed URLs, autocomplete memory, index.dat of your browser, and Window's temp folder, run history, search history, open/save history, recent documents, etc. 

With Tracks Eraser Pro's  free plugins, you can easily erase the tracks of up to 50 applications, such as playlist of Realplayer, Mediaplayer, QuickTime, recent files of Office, Acrobat, Winzip, etc.

Tracks Eraser Pro can also let you customize what file(s) and registry entry(s) to be erased.  With Tracks Eraser's Securely Erasing feature, you can erase the files completely can not be recovered by others.

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2.What Operating System And Browsers Does Tracks Eraser Support?

The supported Operating System include

•  Windows 95

•  Windows 98

•  Windows NT

•  Windows ME

•  Windows 2000

•  Windows XP
  

The supported Browsers type include

• Internet Explorer 

• Netscape 

• AOL

• MSN

• Opera

For other browsers, Tracks Eraser can support them using plugins, you can download the plugins from our website.

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3.What does Tracks Eraser do when I click Test Now ?

Test Now offers a safe way to check the items you are going to erase , after you have selected the erasing items, you can firstly click the Test Now to have a test, check the Detail List to see what will be erased. This just tests all the items you selected and do not really erase them.

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4.What are the major different between Tracks Eraser and Tracks Eraser Pro ?

Tracks Eraser Pro keeps all the great features of Tracks Eraser but adds more control and features

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5.   How to order Tracks Eraser ? 

We use REGNOW, the most highly respected registration company to process your order. They provide you fast & 100% secure way to buy Tracks Eraser. We accept many payment options, including Credit Card (Visa, Mastercard, American Express, Discover, Eurocard,MasterMoney ), Wire Transfer, Check, and Fax.

The registration  costs for Tracks Eraser Pro is $29.95 and $19.95 for TracksEraser.
You will get lifetime upgrading and technical support.

Click Here To Proceed Purchasing Tracks Eraser Pro($29.95) 

Click Here To Proceed Purchasing Tracks Eraser ($19.95)

As soon as RegNow receives your order, REGNOW  will immediately send you  an  e-mail which verifies that the order has been submitted. After REGNOW receives confirmation of payment, REGNOW will send you a second  email with payment verification and a Registration Code  .  Simply enter the Registration Code into the the program to complete the Registration process. If you do not receive a Registration Code, please contact sales@share2.com

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6.   What is the Application Plug-in ?

There are so many applications/programs that keep tracks of recent activities such as playlist of Mediaplayer, Realplayer, recent files of Office, Acrobat, Winzip, and much much more. Others can also see what files you have accessed, what media you have played , what picture you have viewed. 

Tracks Eraser Pro's free Application Plug-ins gives you the flexibility to choose which plug-in to install according to the applications/programs you have installed. This makes Tracks Eraser Pro have the ability to support up to nearly unlimited applications/programs. 

Click here to download plug-ins

We have over 50 plug-ins available Now and we are trying to make more plug-ins every week. If you have any suggestions , please contact us at support@share2.com.

Also, we provide a free Tracks Eraser Plugin Maker to make the plugin yourself, if you are an advanced user and  know much about the program you want to erase. 

If you make a plugin and want to share it with others, please email your plug-in to us
We will list it on our website let others to download.

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7.   How to make a Plug-in?

With Plugin Maker which comes with Tracke Eraser Pro, you can easily add and edit the application plugin yourself. After you install Plugin Maker, you can run Plugin Maker by click Start -> Programs ->Tracks Eraser -> Plugin Maker
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8.   What is the Custom Item ? How to add a Custom Item?

Custom Item allows you to erase file(s), folder or registry entry(s) that you want to erase. If you have files, folders or registry entry(s) need to be erased periodically , it is a good way to add a Custom Item to erase them. With the Securely Erasing enable, you can erase the files completely, others can not recover or undelete them. To add a Custom Item, click the Eraser Setting->Custom Items->Add, there are 2 typies of Custom Item: Registry Item and File & Folder Item.

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9.   How can I uninstall Tracks Eraser ?

There are two ways to uninstall Tracks Eraser.

1) Click Start ->Programs->Tracks Eraser->Uninstall Tracks Eraser 
2) Click Start ->Settings->Control Panel -> Add/Remove Programs->Tracks Eraser

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10.  What is Boss Key ?

Boss Key lets you to hide/show the browser windows immediately by pressing the Hotkey ALT+SPACE. It's very useful when you are surfing some website , and then someone ( your boss or everyone you don't want to see your screen) walks in, you just press the ALT and SPACE keys, the browser windows will all disappear, and when they go, you can press ALT+SPACE again, these screen will show again.

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11. What is Stealth Mode ?

Stealth Mode Lets Tracks Eraser Pro to operate in an invisible mode, this will not show an icon on the system tray . In Stealth Mode, it can run Auto-erasing in the background quietly. You can press the Hotkeys ALT+A to show/hide Tracks Eraser.

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12. What is Securely Erasing ?

When you delete a file in Windows, usually , Windows place a Deleted Flag on this file, and not really remove it, others can use some tools to recover filename and the content of the file.

Securely Erasing uses a more secure way to erase a file. Firstly, Tracks Eraser Pro overwrites the file a set number of times with random data, and then rename the file to a meaningless filename(e.g. 0001.dat), and finally , Tracks Eraser Pro deletes the file. So, others can not recover the data of the file even the filename.

Note: The more times you set to overwrite the file, the more time it will take to erase the tracks. Usually, the default 3 times is enough.

Tracks Eraser implements the Department of Defense clearing and sanitizing standard DOD 5220.22-M, gives you confidence that once deleted with Tracks Eraser Pro, your file data is gone forever and can not be recovered. 

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13. Why the index.dat file still exist after I erase them ?

Index.dat stores information about what web sites you have visited and what cookies have been saved, the index.dat files are always locked by system when Windows is running and can not be deleted. Tracks Eraser overwrites these index.dat files with random data, others can see nothing useful form these files after erasing these files, so don't worry about it.

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14. Why the Mediaplayer  playlist are still there after I choose to erase them ?

This maybe you keep Mediaplayer running when you erasing it, because Mediaplayer will save the playlist again when it shutdowns.

Important Note: It is strongly recommended that you shutdown all the programs that you want to erase, because some tracks can not be erased when these program are running .

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15. What is Homepage Protection?

Some website may modify your IE homepage setting to their URL, and you can not change it back. Tracks Eraser features a Homepage Protection engine to keep monitoring the change of your homepage when you surfing, if your homepage is changed, it will ask you to confirm. 

It can also modify the homepage and window title of Internet Explorer.

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16. How can I upgrade my Tracks Eraser to Tracks Eraser Pro?


Send a email to Sales@share2.com

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