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Frequently Asked Questions

Question 1,
I downloaded the CD Ripper trial version and it won't let me rip a CD. I do now want to buy this product until I am confident that I can rip a CD and convert the songs into MP3.

Answer,
If you could not see the CD tracks in your CD Ripper software's files list, then please do according to the following steps,
A, Please click here to download Microsoft's ASPI.EXE driver.
B, After downloading, please install it on your computer and reboot your computer.
C, Retry the software. If the CD Ripper program still does not work, please download the ASPI.EXE driver of ADAPTEC from anyone of the following that meets your Windows system,
Windows 2000 Windows 98 Windows NT Windows ME Windows XP
D, After downloading, please install it on your computer and reboot your computer.
E, Retry the software.

Question 2,
I can't buy your software from the links .

Answer,
I do not know which link you tried to buy from, please visit http://www.share2.com/ and navigate to the exact software's buy page. There must be a "buy now" link on the buy page. Click the "Buy Now" link to navigate to the credit card billing page.
If it could not navigate to the credit card billing page, then try to change the URL in your internet browser's http address box. Replace the "https://" with "http://" and try again, it it can navigate to the credit card billing page, it means that you should install encrypt package on your computer. Download the secure encrypt package from either of the following links and install it on your computer.
Windows 2000
After insalling the secure package, try again.

Question 3,
I have lost my registration code, need I purchase the program again?

Answer,
No, you needn't.
Please fill the following form and click the submit button to get your registration code again.
Order ID:
Software's exact name:
E-Mail Address used in the order:
Name used in the order:
About when you placed the order:


Question 4,
Please suggest a CD Ripper Software to me.

Answer,
The following software are recommended.
CD to MP3 Maker
Audio MP3 Maker
AltoMP3 Maker
Easy CD Ripper


Question 5,
Please suggest a MP3 to WAV decoder Software to me.

Answer,
The following software are recommended.
MP3 WAV Converter
CD to MP3 Maker
AltoMP3 Maker
MP3 WAVE Converter


Question 6,
I need to convert Real Audio to WAV or MP3 format, please help.

Answer,
Suggest you download a Recorder software such as AAA Real Recorder from http://www.share2.com/ and play your Real Audio with a player software such as WinAMP or Windows Media Player and record the audio streaming with the recorder software and save it to WAV or MP3 format.

Question 7,
How to convert to and from WMA files?

Answer,
The following software are recommended.
WMA Converter
MP3 to All Converter
Easy CD Ripper


Question 8,
I want to buy your software, but I have not credit card, please tell me other ways to make a purchase.

Answer,
Please send an email to sales@share2.com for assistance.

Question 9,
The following answers do not resolver my problem.

Answer,
Please send your question to support@share2.com for support.



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