What is the minimum requirement for
A: Before installing SuperDVD,
you should confirm your system comply
with the following minimum
Windows 98, ME, 2000, XP or above;
CPU: Intel Pentium II 350MHz/Celeron
400MHz MMX or above;
Play hardware: DVD-ROM;
Sound card: PCI/ISA sound card
(strongly recommend PCI);
VGA card: Support DirectDraw
platform can SuperDVD support?
A: SuperDVD is a
simple to use DVD play software using
pure software method. It supports all
windows systems of Microsoft Windows.
¡¤ Windows 98/98 Second edition /
¡¤ Windows 2000 series
¡¤ Windows XP series
SuperDVD will support
Linux,Mac,Windows CE In the future.
With powerful supporting functions,
SuperDVD enjoys popularity by more and
more multi media users. What is more
important, you don¡¯t need to bother
about any thing as the program
automatically detect your operating
system and carry out the necessary
steps for installation for you.
Can I use SuperDVD in Windows XP?
A: SuperDVD support
Windows XP and can be run in Windows
How to install SuperDVD?
A: It dependd on the
way you buy the software.
1. Register number by email
You can download and install most
updated SuperDVD trial version from
our website and register with the
registered number you obtain from us
2. CD setup disc
Run setup program supplied with CD and
follow the steps to carry out
3. Online download
After you have completed an order, you
will receive an order confirmation
email which will provide you a
designated website to download
SuperDVD setup files.
Why can¡¯t I install SuperDVD in
A: If your operating
system is Windows 2000, when you
install SuperDVD, you should logon as
Administrator in order to install the
SuperDVD prompt me to upgrade DirectX
to version 8.0 or newer versions. Do I
need to upgrade DirectX?
A: SuperDVD need to
have DirectX 8.0 or newer versions to
run the program. You can download free
latest version from Microsoft website.
If you purchased SuperDVD is in CD
version, the disc should have
contained DirectX setup disc. Find it
and install it in your computer.
What kind of audio processing
functions can SuperDVD offers?
A: 1.Dolby Digital 2/4/6-
channels decoding and (floating point)
Pro-Logic decoding functions?
2 . Support SPDIFto output Dolby
Digital (AC-3) and Digital Theater
System (DTS) for most real audio
3 . Support MPEG-2 audio effect and
LPCM decoding function.
4 . Support two channels DS3D, A3D and
QXPander analogue surround sound
5 . Support Windows 2000
multi-channels and SPDIF.
6 . Support DVD sound effect of
Microsoft DirectSound standard
7 . Support 2 channels output and
8 . Support multi-channels output of
the main stream sound cards
9. Support karaoke and MP3 functions.
What video playing functions can
A: 1.Support NTSC
(resolution at 720 x 480) and PAL
(resolution at 720 x 576) system.
2.Support different display modes for
different screen resolutions. For
example, it supports display modes of
4:3 or 16:9 under the screen
resolution of 4:3, or supports display
modes of 16:9 under the screen
resolution of 16:9.
3.Display correct aspect ratio of the
4. upport DVD (MPEG-2) and VCD
5.Strengthened smooth playing and
eliminate picture twittering.
What types of multi media formats does
A: SuperDVD support
most of the multi media formats,
including various audio and video
specifications. It support all
functions provided by Microsoft.
Details of specifications are as
1. Audio-Video Interleaved (AVI)
2. Motion Picture Experts Group (MPEG,
MPG, M2V, DAT)
3. Windows Media? Video (WMV)
4. QuickTime (version 2 and lower, MOV)
5. Advanced Streaming Format (ASF, ASX)
6. Digital Video (DV, DV1)
7. Video Object File (VOB)
8. MPEG 2 VIDEO (M2V)
9 . WAV (WAV)
10 . AIFF (AIF)
11 . AU (AU)
12 . SND (SND)
13 . MIDI (MID)
14 . Windows Media Audio* (WMA)
15 . MPEG Audio Layer-3 (MP3, MP2,
MP1, MPA, M2P, M2A)
SuperDVD functions for change skins?
A: SuperDVD v4.0
provides functions for changing skins
that is suitable for you. You can also
visit our website http://www.alldj.com
to download the most new skins or
design specific skins by yourselves!
can I get or buy a SuperDVD?
A: If you want an
trial version, you can download it in
the ¡°free download area¡± of our
I have already bought the software and
I don¡¯t know how to register
A: 1. You must first
install SuperDVD evaluations copy. If
you don¡¯t have it, please download
it from our website.
2. Find a serial number contained in
the order confirmation email. It is
suggested to print out the email and
keep it properly for future reference.
3. Run SuperDVD, select purchase /
register of the right click menu at
4. Carefully input your name and
serial number and then click on
Why I fail to create Overlay surface
on the video card? How to solve the
A: Such alarm will be
prompted by SuperDVD if your VGA card
cannot provide enough memory space or
don¡¯t have Overlay mode to display
In this case, it is suggested to
reduce the resolution, refreshing rate
or color pallet to leave enough memory
space for video images.
Another reason is due to drivers for
the VGA card is quite old or don¡¯t
support Overlay mode which lead to
failure of Overlay initiation. Please
contact your VGA supplier for most
updated drivers or do as we recommend
How to play DVD,VCD,SVCD,MP3?
A: You only need to
insert the a disc into DVD-ROM not
matter it is DVD, VCD or SVCD,
SuperDVD will launch automatically and
play the contents for you as long as
your DVD-ROM support standard read and
write formats. It is just insert and
play. You don¡¯t need to bother which
type of format to choose for the disc
If you find that the inserted disc
cannot play correctly, it may be due
to the non-standard format of the disc
being playing. In this case, please
try to use ¡°file¡± mode to play,
like MP3 or some multi media files
made you yourselves.
What are the special features and
functions of SuperDVD?
A: SuperDVD ™
is a simple and easy to use multi
media play program by pure software
method. It is simple, reliable and
suitable for users worldwide. SuperDVD
is the best choice for DVD playing!
Dispense of the use of the expensive
hardware MPEG-2 decompression card, it
can play DVD with high graphic quality
and let you enjoy the best music
environment. It render your multi
media computer to be home theater and
audio and video center!
Features of the Products:
¡¤ Support DVD?VCD?SVCD?MP3 playback;
¡¤ Personalized user interface;
¡¤ Changing of control panel skin;
¡¤ Hardware acceleration and motion
What kind of video play function can
A: 1. Support NTSC
(resolution 720 x 480) and PAL
(resolution 720 x 576) specifications.
2. Support different display modes
under different aspect ratio and
resolution. For example, it supports
display modes of 4:3 or 16:9 under the
screen resolution of 4:3, or supports
display modes of 16:9 under the screen
resolution of 16:9.
3. Display correct aspect ratio of the
4. Support hardware motion
5. Support different DVD (MPEG-2) and
VCD (MPEG-1) specifications.
6. Strengthened smooth playing and
eliminate picture twittering.
What kind of sound processing can
A: 1. By means of MMX
Dolby Digital 2/4/6- channels and
2. Support SPDIF to output Dolby
Digital (AC-3) and obtain most real
3. Support MPEG-2 sound effect and
LPCM software decoding function
4. Support 2 channels analogue
surround audio effect
5. Support Windows 2000 multi channels
(Creative!) and SPDIF (Crystal
6. Support DVD sound effect of
Microsoft DirectSound standard
7. Support 2 channels output and mixer
8. Support multi-channels output of
main stream sound cards
9. Support Karaoke and MP3 play
Q: Why there
is no subtitles when I am playing
A: This is because
that the Overlay driver of your VGA
card has not been started normally and
you cannot see subtitles. You can try
the following method to correct the
A. Install DirectX 8 or higher
B. Update your VGA card driver;
C. Reduce the resolution, color pallet
and adjusting refreshing rate.
Does Windows 2000 support S/PDIF?
A: SuperDVD can use
S/PDIF. But it depends on whether your
sound card supports S/PDIF. It only
works after Windows 2000 have
installed Microsoft Service Pack 2 or
Why Can¡¯t I use S/PDIF 5.1 channels
output provided by SuperDVD?
A: First confirm if
your sound card support S/PDIF. IF
your sound card could not support, you
cannot play using S/PDIF.IF you want
to set this option, press audio
setting button on the SuperDVD setting
attribute and select DVD play setting
Why there is region code protection?
A: The major movie
producers in the world have set the
standard to divide the world into 6
regions and require the DVD released
within in these 6 regions to be set
with region code to protect their
interest. Hence, theaters and families
in each region will not be able to
obtain cheaper discs from those
cheaper regions and has to purchase
from the normal channels so as to
safeguard their interest.SuperDVD
allows for the user to set a different
region code for 5 times. After setting
of 5 times, the player will only watch
the DVD set for the region or discs
locked for all regions.
How many types of region code
protection in DVD-ROM hardware itself?
A: The region code
protection in DVD-ROM hardware may be
classed into 2 types: A. Phase I (with
no region code protection): The
hardware itself will not protect the
region and the region code is
protected by the software. In the case
of SuperDVD, you may confirm if you
have change the region code for 5
times. If yes, SuperDVD will use the
last set region code as the final
setting and lock the region code.B.
Phase II (with region code
protection): Use the set region code
protect on the hardware as the one for
watching movies. As this is the
protection by the hardware itself, you
should consult DVD-RMO manufacturer
for detail information. SuperDVD will
base on the region code set in the DVD-ROM.
How many times is allowed for me to
change the region code after setup the
SuperDVD for the first time?
A: The region code
protection is to comply with the major
8 movie producers in the world. You
will have 5 opportunities to change
the region code (depend on the DVD
ROM) and the region code will be
locked after the 5th setting. From
then on, you could only play DVD
movies set for the region or locked
for all regions.
My computer has already MPEG1or MPEG2
hardware decoding and compression
card. Can I still use SuperDVD?
A: SuperDVD is a play
program for decoding MPEG1 and MPEG2
using pure software method. SuperDVD
may be compatible with hardware
compression card, but cannot be run
simultaneously with the hardware
compression card.This means that when
you are using SuperDVD, remember
don¡¯t to use hardware compression
card at the same time. Because if
hardware compression card and SuperDVD
are used simultaneously, it may cause
the playback to stop or even the
system will be suspended. If such
thing happen, it is suggested to
remove the hardware compression card
or close it.
Can all functions of SuperDVD be used
A: There are many
types and sizes of VCD. For some disc
types like music CD, they have musics
/ chapters and can be skipped forward
and backward. For other VCD, they
don¡¯t allow for such actions.
However, you can fully utilize
searching slider to search for the
sections you want to play.Some of the
allowable functions that may be used
on some VCD depend on the individual
case are listed below:
Skip to next chapter or last chapter,
those listed below are for VCD.
Begin to use
Can I use frame capture function
during playing VCD movie?
A: SuperDVD v4.0
provides frame capture function and
you can use this function during DVD
or VCD playing.
I encounter a error "This DVD-Video
content is protected by Macrovision.
The system does not satisfy
Macrovision requirement.Can't continue
playing this disc", why ?
A: Macrovision errors
usually indicate a failure to
authenticate the Macrovision-protected
video content on a DVD disc.
Macrovision is the analog copy
protection applied to most DVD's, in
order to prevent them from being
copied to video tape. Your system,
particularly your video card and
drivers, must be configured properly
or Macrovision errors can result.
There can be several possible causes
of this problem:
Improperly Configured Video Drivers:
Make sure you install video drivers
according to the manufacturer
specifications. Detailed instructions
for properly installing or upgrading
video drivers are usually included in
a readme file that accompanies the
Incompatible Software or Drivers:
Please make sure that your DVD decoder
is fully compatible with your current
system configuration. This includes
video card, version of Windows,
version of DirectX, etc. Be sure to
visit the decoder's website for
information about system requirements
if you are not completely sure of
compatibility. If your decoder is not
fully compatible, then an upgrade for
it may be available that will make it
TV Out Feature May Be Activated: On
most notebook PC's, as well as some
desktop computers, the display adapter
has a TV Out feature. If you are
viewing DVD video on a computer, you
should make sure that only the display
that is currently in use is active.
For instance, if you have a laptop and
you do not have an external monitor or
TV connected to it, make absolutely
sure that this feature is not
currently activated. If it is, then
the video hardware will be trying to
send a signal to both places, and an
error is likely to occur.
No Support For Macrovision In Video
Drivers: This is becoming a rare
issue, but it can still happen. Older
video cards (mainly, models released
before 1997) probably will not support
Macrovision. In addition, some video
card makers can sometimes release
driver updates even for current models
that are incorrectly configured for
Macrovision support. In these cases,
the solution would be to either
replace the video card with a newer
model, or install a set of drivers
that include Macrovision support in
them; depending on what the situation
Insufficient Video Resources:
Sometimes a lack of hardware resources
can trigger a Macrovision error. You
may want to change your display to
800x600 pixels and High Color
(16-Bit), and see if this makes any
difference. Also, if you have recently
replaced your monitor or have your
system connected to a different
monitor than it usually uses, make
sure that Windows is not still
configured to use the previous monitor
model. This too can trigger a
I have a purchased a serial number and
its not accepting it!!!
A: Please make sure
you are typing in the registration
code. It is pretty common to
accidentally type in the product # or
order #. Scan down your order e-mail
to the line that says "serial
number : " and the number right
after that is your serial number !
I have not received my registration
code! Isn't it about time!
A: Do not panic! In
many cases, there may be a processing
delay. Sometimes, people have supplied
the wrong e-mail address. In rare
cases, the registered users are
unreachable due to mis-configured
e-mail clients or privacy control.
Lost Registration Code Policy
A: If you register
and, for whatever reason, you do not
receive an e-mail us with a
registration code or if you are
reformatted your hard drive and cannot
find your registration code, simply
e-mail and We will send your
registration code. (Please include
your Order# and as much order
information as possible, as it will be
easier to locate your order in the
My problem isn't in here!
A: Registered users
receive technical support. Send an
e-mail to us or check the
www.alldj.com website for more current